Frequently Asked Questions

Book your airport transfer through the Cabs R Us booking page or call/WhatsApp +254 721 960608. Provide your pickup location, destination, passenger details, and preferred timing. We'll confirm your driver and trip details.

We deliver throughout Ongata Rongai, surrounding areas (Rongai, Kiserian), and across Nairobi including the airport, CBD, and suburbs. Delivery times vary by distance and current traffic.

Book at least 3 hours before your flight departure. For early morning flights (before 7 AM), we recommend booking the night before or calling ahead at +254 721 960608 to guarantee availability.

Yes! You can pay via M-Pesa at pickup for convenience, or pay online during booking for immediate confirmation. Either option works—just let us know your preference.

We track live traffic and notify you of any delays immediately. We always factor in buffer time. If unusual delays occur, we'll contact you by phone to reassure you.

We stock starter kits (300W–500W), mid-range systems (1kW–3kW), and enterprise solar solutions. Each includes panels, batteries, inverter, and installation. Visit our Solar page for detailed specs and pricing.

Quality lithium and lead-acid batteries we stock last 8–15 years depending on usage and maintenance. We provide warranty documentation and maintenance advice with every installation.

Yes! Our certified electricians handle complete installations at homes, offices, and retail spaces in Ongata Rongai and nearby areas. Installation includes roof assessment, wiring, safety checks, and testing.

Absolutely! We design systems scaled to your needs. A typical Ongata Rongai home needs 2–3kW with adequate battery storage. Our team conducts free energy audits to recommend the right setup.

We provide printing (flyers, business cards, posters), document scanning, lamination, binding, and eCitizen application assistance. Visit our Services page for the full list.

Yes! Email your files to our support address or use our online portal to upload documents. We'll notify you when they're ready for pickup or delivery.

Costs vary by document type and volume. Standard color printing is KES 30–50 per page; business cards start at KES 500 for 100 units. Contact us for bulk rates.

Our staff can help you apply for national ID, passport, birth certificate, and other government services via the eCitizen portal. We handle the paperwork and submission for convenience.

We carry phone cases, protective glass, chargers (fast & wireless), cables, power banks, earbuds, and screen protectors for all major brands. See our Products catalog for current inventory.

We stock certified chargers from trusted manufacturers. We do not sell counterfeit products. All chargers come with a 1-year warranty against manufacturing defects.

Yes! Check stock on our Products page, add items to your cart, and choose in-store pickup. We'll notify you when your order is ready—typically within 1–2 hours.

Most accessories come with a 1-year manufacturer's warranty covering defects. Premium items (power banks, wireless earbuds) may have extended warranty. Always keep your receipt.

Shop hours: Sunday–Friday, 7:30 AM–8:30 PM. Saturday: Closed. Cab and airport transfer bookings are available 24/7 on our company line at +254 721 960608.

We're located at Mwathis Complex, Shop B3, Ongata Rongai. We handle walk-in printing, mobile money, solar consultations, and airport pickup bookings from the shop, plus mobile airport transfer support across Nairobi.

Call or WhatsApp us anytime at +254 721 960608. You can also email crumediashop@gmail.com for quotes, booking help, or service questions. For urgent airport transfer or delivery updates, WhatsApp is fastest.

Absolutely! We offer volume discounts on phone accessories, printing services, and airport transfers for offices and events. Contact our sales team for a custom quote.